Terms & Conditions

Age Restriction

pbdoll.com is an online platform offering adult dolls and related products. This website and its products are intended exclusively for adults.

By accessing, browsing, or making a purchase through pbdoll.com, you represent and confirm that you are at least 18 years of age or have reached the legal age of majority required to access and purchase such products in your jurisdiction, whichever requirement is applicable to you.

You are responsible for ensuring that your access to and use of this website complies with all applicable laws and regulations in your jurisdiction. Providing false or misleading information regarding your age may result in the restriction, suspension, or termination of your account or access to our services.

Restrictions on Use of the Website

It is prohibited to copy, use, or modify the content of this site for commercial purposes, sell, rent, or transfer materials protected by copyright, or publish information about our products without authorization.

Price and Service Changes

Prices and services may change without prior notice. We are not responsible for any variations or interruptions of our services or those provided by third parties.

Product Information and Accuracy

At PBDOLL.com, we strive to provide clear, accurate, and up-to-date information about the products available on our website. We make reasonable efforts to ensure that product descriptions, specifications, images, features, and other details accurately represent the products offered for sale.

Before placing an order, we encourage you to carefully review all available product information, including descriptions, specifications, dimensions, materials, options, and other relevant details, to ensure that the product meets your requirements.

Please note that actual product appearance may vary slightly from images displayed on the website due to factors such as lighting, photography, screen settings, manufacturing variations, or product updates.

If you receive a product that is materially different from its description or believe there is an issue with your order, please contact our customer support team. Eligibility for returns, exchanges, replacements, or refunds will be determined in accordance with our Cancellation & Return Policy .

At PBDOLL.com, customer satisfaction is important to us, and we will make reasonable efforts to assist you with eligible order or product-related concerns.

Contact Us

If you have any questions or need further information, feel free to contact us via email at [email protected] or visit our website: pbdoll.com .

Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains what personal information we collect, how we collect and use it, the circumstances in which it may be shared, and the measures we take to help protect your information.

By accessing or using PBDOLL.com, you acknowledge that your personal information will be collected, used, stored, and otherwise processed in accordance with our Privacy Policy and applicable data protection and privacy laws.

We encourage you to review our Privacy Policy carefully to understand how we handle your personal information and the rights and choices that may be available to you.

Account Creation and Security

To make a purchase on our site, you may need to create an account. By registering, you agree to provide accurate and up-to-date information. You are responsible for keeping your account details confidential and for any activities that occur under your account. If you suspect any unauthorized use of your account, please contact us immediately.

Payment and Shipping

By placing an order through PBDOLL.com, you are submitting an offer to purchase the products included in your order. The submission of an order does not necessarily mean that the order has been accepted by us.

PBDOLL.com reserves the right to accept, reject, or cancel an order where reasonably necessary, including in cases involving product availability, payment or pricing issues, shipping or delivery restrictions, suspected fraudulent or unauthorized activity, inaccurate order information, or other circumstances that may prevent us from processing or fulfilling the order.

If an order cannot be accepted or fulfilled after payment has been received, we will handle any applicable refund in accordance with our relevant policies and the payment method used for the transaction.

The payment methods currently available for your purchase will be displayed during the checkout process. Availability of specific payment methods may vary depending on your location, order details, currency, or other applicable factors.

You are responsible for providing complete and accurate billing, shipping, contact, and payment information when placing an order. Inaccurate or incomplete information may result in processing delays or cancellation of the order.

Return and Refund Policy

We accept returns within a specified period after purchase. However, returned products must be in their original condition and packaging. If you are unsatisfied with your order, please contact us at [email protected] for assistance with the return process. Refunds are subject to inspection and approval by our team.

Limitation of Liability

We are not liable for any damages, losses, or injuries that may occur from using the products purchased on this site. By purchasing from us, you agree to assume all risks associated with the use of the products. We recommend following all care and safety instructions provided.

Governing Law and Jurisdiction

These Terms and Conditions, your use of this website, and any transactions conducted through pbdoll.com shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (“Hong Kong SAR”).

By accessing or using this website or placing an order with pbdoll.com, you agree that any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, your use of the website, or any products or services purchased through the website shall be subject to the applicable laws of Hong Kong SAR.

All orders and transactions placed through pbdoll.com will be processed in accordance with these Terms and Conditions and applicable laws and regulations.

Intellectual Property Rights

All content on this website, including but not limited to text, images, logos, graphics, and designs, is protected by copyright and intellectual property laws. You are prohibited from using this content without prior written permission from us.

Business Information

pbdoll.com is operated by HONG KONG GROWN LIMITED.

Registered Business Address:

RM03, 24/F, HO KING COMM CTR,
2-16 FAYUEN ST,
MONG KOK, HONG KONG

This address represents our registered business address. For any questions regarding our products, orders, policies, or services, please contact our customer support team through the contact methods provided on pbdoll.com.

Disclaimer of Warranties

We do not guarantee that the website will always be available or free of errors. The products and services provided are subject to change and are provided "as is" without any warranties or guarantees of any kind.

Changes to These Terms

We reserve the right to revise, update, or modify these Terms and Conditions from time to time. Any changes will become effective when the updated Terms and Conditions are posted on this website, unless otherwise required by applicable law.

We encourage you to review this page periodically to stay informed of any changes. Your continued use of pbdoll.com after updated Terms and Conditions are posted constitutes your acceptance of the revised terms.

By accessing or using pbdoll.com, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. If you have any questions or concerns regarding these terms, please contact our customer support team before using our services or placing an order.

Last Updated: September 22, 2026