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If you are purchasing a sex doll for the first time and would like guidance before choosing, start with our Beginner’s Guide to Choosing a Sex Doll.

Made-to-order TPE dolls generally need around 2–3 weeks for production, while silicone models usually require about 4–8 weeks. Once production is finished, delivery normally takes approximately 7–15 days.
Items that are already in stock are typically dispatched within 2 days. If availability changes, we will contact you by email as soon as possible.

Because these are adult products, returns are usually not available. A return can only be considered when the doll remains completely new, unused, unopened, and in its original condition. After the returned package is inspected, eligible refunds will be issued after any applicable shipping and restocking costs are deducted.

PBDOLL offers products as new and genuine merchandise sourced from the respective brands. If you ever want to confirm authenticity, your order information can be used to verify the purchase with the relevant manufacturer or brand.

Special offers may change throughout the month. To make it easier to find the latest savings and promotional events, save our Deals & Promotions page!

Unauthorized sellers may reuse PBDOLL images or branding and present themselves as if they represent us. Before sending payment or personal information, always confirm that you are communicating through an official PBDOLL channel.

Please remember that our official website is (pbdoll.com). For more guidance, please review our guide to recognizing and avoiding scams for practical tips on staying safe online.